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Seeking team members

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GARAGE DOOR TECH &

OFFICE ASSISTANT / BRAND MANAGER (May 2020)

EXPERIENCED GARAGE DOOR TECHNICIAN

WeFixIt Garage Doors and Gates is seeking a Service Technician / Installer who will be responsible for garage door repairs, maintenance, and installation of both residential and light commercial garage doors and gates for the Triangle area. We are a local, family-owned, and operated business that is 100% customer service oriented. We value quality service over sales, so you won’t need to be a salesperson, just a people person.

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To be honest, this is a terrific job.

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We are great to work with and have a stellar reputation that we have worked hard to achieve and maintain. You will be paid and treated well. You will be provided what you need to succeed and to provide extraordinary service; all the right tools and equipment, user-friendly software and technology, and an organized and friendly office that supports you.

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The ideal candidate will be mechanically and technically inclined, outgoing, energetic, service-oriented, strong communication skills, and operate with a high level of integrity. We appreciate team members who have no problem admitting when they need help or have made a mistake.

 

The candidate must possess the interpersonal skills to thrive in this customer service focused environment. Positive customer feedback is our number goal so along with technical skills, you must be able to read people and know how to make them happy.

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Benefits:

  • Highly competitive salary and incentives

  • Health Reimbursement of $250 a month for qualifying expenses, like your health insurance premium

  • A supportive environment

  • 1 paid day off per 20 days worked

  • Company vehicle and all the tools needed to work

  • Ongoing technical training

  • Company provided shirts and jackets

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Responsibilities:

  • Repairing/Preventative maintenance and installing all types of residential and light commercial garage doors and gates

  • Must present themselves with a positive attitude and demonstrate excellent people skills

  • Adhering to codes, regulations, and safety standards

  • Maintains customer rapport by resolving concerns, answering questions and openly communicating with the customer

  • Maintain a clean and organized company provided vehicle and/or tools

  • Inspect job sites both pre and post-work

  • Honor five-year warranty on our work

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Candidate requirements:

  • Experience in repair and installation of garage doors and gates is required

  • You must demonstrate a high level of maturity, willingness to learn, and dedication

  • Valid driver's license. Must have a good driving record

  • Basic electrical/mechanical skills

  • Ability to use a ladder and power/hand tools

  • Requires exceptional customer service abilities to provide excellent client education for appropriate repair, maintenance, and needed upgrade services

  • Inventory and restock parts in the service truck

  • Physically able to move heavy objects and the ability to bend, climb, reach, kneel, etc.

  • Work some evenings and every other weekend

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Compensation:

This is a full-time year-round commission-based position. Looking at our technician’s pay, it breaks down to $15-$25 an hour based on a 40-hour workweek depending on your level of skill.

We will review resumes that are personal to this job description only.

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**Our business is headquartered in Durham and in Wilmington, but this is a service area position. You would park your van that we provide at your home and work around that area. We are currently looking for people who live in or around to Raleigh, Wilmington, Fayetteville, and Wake Forest to serve our customers there.**

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Send resumes to office@wefixitgd.com and let us know why you are interested in the position. Please, no phone calls about the position. We will respond to your email as soon as we get it. 

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